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Return & Exchange

Within 45 Days

Free Shipping On Orders Over $45

Orders Over $45

Trusted Store Top Rating

6000+ Customer's Feedback

OEKO Certified

Non-toxic Dyes

Return & Exchange Within 45 Days
At LILYSILK, we’re aiming to provide you with the best quality products and worry-free customer services, that is why we’ve made the return process super easy! We understand that not every purchase works out, which is why we offer a 45-day return policy to guarantee 100% satisfaction.
Free Shipping for Orders Over $45
We offer sale and non-contact delivery for every order, plus free shipping worldwide for orders over $45. Once you place an order, we will process your order within 1-2 business days and send you a tracking number. Then it usually takes 3-5 business days for delivery. We try our best to ensure a timely delivery for all orders; however, please note that some orders might be delayed during this special period.
6000+ Feedback with Top Rating Reviews
With over 200,000 orders shipped worldwide and over 600,000 items sold, LILYSILK is beloved by our customers worldwide for our exceptional products and world-class customer service. With 83% excellent rate on Trustpilot, LILYSILK is top ranked in multiple categories. We also understand somethings things happen, so that is why we always try our best to fix any problem for our customers.
OEKO Certified Non-toxic Dye
At LILYSILK, we are proud of our high standard of production and strict quality control. Most of our silk products are Oeko-Tex Standard 100 Certified which means they have undergone extensive testing to be sure they're free from more than 300 harmful substances, including toxins and irritants. Products that pass the test guarantees to our customer with products freed from harmful substances that ensure our customers’ well-being.

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LILYSTAR Exclusive Benefits

1. Get One Free Silk Pillowcase For Three Consecutive Years

OEKO Certification




1. Anti-Aging & anti-crease

2. Anti-Allergy

3. Smooth your hair like magic

2. Upgrade To Our VIP Directly & Enjoy 6 VIP Perks

What’s VIP Membership >

3. New Arrivals Discount

For every new style, you will be the first one to get a discount. You will find a special discount which we prepare for you in your email.

We not only want to provide you with luxury and comfort but also hope that you will become more fashionable and confident.

4. Anniversary Gift

Each August, we will celebrate our anniversary, and you will receive a mystery gift from us.

We sincerely invite you to witness the growth of LILYSILK with us.

How To Become Our LILYSTAR

1.Shoot a video about LILYSILK

2.Share the video on your SNS (Pinterest /youtube/Twitter, etc.) and tag #LILYSTAR

3.Send your link to our email: [email protected]

Friendly Reminder:After receiving the video, we will verify it and send you an email reply within 24 hours. Once your video is approved, you can enjoy all the LILYSTAR benefits, and your video will also be updated to our website later. 24h INS story and similar short-term videos are not valid for the LILYSTAR program.

If you don't know how to shoot video, here is one example:

If you don't know how to shoot video, here is one example:

①Please make sure that your face is visible in the video.

②The silk products should be clear to see when showing to others.

③This process should be no less than 15 seconds.

Tell you a secret, the better your video, the more surprise your gift will be, and we will give more quality prizes to the owners of premium videos.

My Story About LILYSILK

Here You can Hear What Our LILYSTARs Will Share With You About LILYSILK

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