After leveling up, discounts will be sent to you via email
SILK CLUB REWARDS
Rewards are so your thing. It is our way of thanking you for your loyalty, your new
world of rewards is waiting...
1. Earn
Earn points on every purchase.
For every $1 spent, you’ll earn one point.*
For every $1 spent, you’ll earn one point.*
Earn points on every purchase. For every $1 spent, you’ll earn one
point.*
learn more
Base Points – $1=1 Point. Used for leveling up.
Bonus Points – Spendable points. Equal to base points plus all
other points earned.
For more information, please refer to our Terms
& Conditions
2. Redeem
Redeem points for exclusive discounts.
100 points = $1*
100 points = $1*
learn more
Only Bonus Points can be redeemed when you place an order. 100
points = $1.
For more information, please refer to our Terms
& Conditions
3. Level Up
Level up to access tier-specific benefits
and privileges!
and privileges!
Level up to access tier-specific benefits and privileges!
learn more
Level up occurs when your base points reach 300, 600, 1200,
2500, accordingly.
For more information, please refer to our Terms
& Conditions
REWARDS & BENEFITS
Member Rates & Offers
Enjoy up to 8% EXTRA member-exclusive discount on all your orders.
Level Up Rewards
Exclusive discount of up to 22% off with each level-up.
Point Multiplier Events
The higher your tier, the higher the multiple.
Birthday month discount
Tell us once, and we’ll never forget your special day.Enjoy up to
22% discount on your birthday month.
Loyalty-Anniversary Gift
Get special free gifts during our anniversary events
Tailoring and Customization
Tailoring services for the perfect fit, free monogramming, all on
us.
TIER & PERKS
|
PERKS
|
SEED
|
Sprout
|
Bulbil
|
Petal
|
Lily
|
|
Qualifications
Base points Required
|
0 - 299
POINTS
|
300 - 599
POINTS
|
600 - 1199
POINTS
|
1200 - 2499
POINTS
|
2500+
POINTS
|
|
Reward Base Points Per $1 Spent
|
1X
|
1X
|
1X
|
1X
|
1X
|
|
Sign-up Bonus points
|
500
|
|
|
|
|
|
Points Redemption
100 points = $1
|
|
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|
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Level Up Rewards
|
12%
|
15%
|
20%
|
22%
|
|
|
Member Rates & Offers
|
5%
|
6%
|
8%
|
||
|
Birthday Month Discount
Birthday exclusive discount code will be sent to the member's email on the month of their birthday each year. For details, please refer to the Terms and Conditions. |
15%
|
15%
|
18%
|
20%
|
22%
|
|
Point Multiplier Events
Multiple points events will be held from time to time. The specific event time can be checked according to the email received. |
|
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Loyalty-Anniversary Gift
|
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|
|||
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Free Express Shipping
Free express delivery applied on orders over $70. (remote areas and heavy parcels excluded) |
|
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Free Monogramming & Customization
|
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||||
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Easy Return & Exchange
|
16 days
|
18 days
|
21 days
|
30 days
|
30 days
|
|
FREE First Return
If it’s your first time returning an item from an AU address and you’re in the SPROUT or BULBIL tier, we’ll provide you with a prepaid return label for your return. Please note that you will be responsible for the return shipping fee for any subsequent returns. |
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FREE Multiple Returns
If you return an item from an AU address when you’re in the Petal or Lily tier, we’ll provide you with prepaid return labels for each return. |
|
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|
|
Seed
Sprout
Bulbil
Petal
Lily
|
PERKS
|
SEED
|
Sprout
|
Bulbil
|
Petal
|
LILY
|
|
Qualifications
Base points Required
|
0 - 299
POINTS
|
300 - 599
POINTS
|
600 - 1199
POINTS
|
1200 - 2499
POINTS
|
2500+
POINTS
|
|
Reward Base Points Per $1 Spent
|
1X
|
1X
|
1X
|
1X
|
1X
|
|
Sign-up Bonus points
|
500
|
|
|
|
|
|
Points Redemption
100 points = $1
|
|
|
|
|
|
|
Level Up Rewards
After leveling up, discounts will be sent to you via email. |
|
12%
|
15%
|
20%
|
22%
|
|
Member Rates & Offers
|
5%
|
6%
|
8%
|
||
|
Birthday Month Discount
Birthday exclusive discount code will be sent to the member's email on the month of their birthday each year. For details, please refer to the Terms and Conditions. |
15%
|
15%
|
18%
|
20%
|
22%
|
|
Point Multiplier Events
Multiple points events will be held from time to time. The specific event time can be checked according to the email received. |
|
|
|
|
|
|
Loyalty-Anniversary Gift
|
|
|
|||
|
Free Express Shipping
Free express delivery applied on orders over $70. (remote areas and heavy parcels excluded) |
|
|
|
||
|
Free Monogramming & Customization
|
|
||||
|
Easy Return & Exchange
|
16 days
|
18 days
|
21 days
|
30 days
|
30 days
|
|
FREE First Return
If it’s your first time returning an item from an AU address and you’re in the SPROUT or BULBIL tier, we’ll provide you with a prepaid return label for your return. Please note that you will be responsible for the return shipping fee for any subsequent returns. |
|
|
|
|
|
|
FREE Multiple Returns
If you return an item from an AU address when you’re in the Petal or Lily tier, we’ll provide you with prepaid return labels for each return. |
|
|
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