Christmas Delivery Time
For Pre-Christmas delivery, please place your order by:
|Category||The last order date|
|Comforter and Pillows||2019/12/11|
|Pillowcases, Sheets and Others||2019/12/14|
This time frame is to be used as a guide only. We cannot guarantee delivery time due to the busy time of the year. You should order two or more working days in advance based on the last order date if your order includes personalized products or the shipping address is outside of United States.
Note: Please refer to the detailed product page tips for the specific last date.
1. A confirmation email with all your order details will be sent to you once your order is received. And we will begin processing your order very soon. You can also track your order from Track Order Details.
2. A tracking number will be sent to you by e-mail once items shipped out.
3. Shipping details please check the following table.
|Region||Cost (Based on order value)||Processing Time||Delivery Time|
|CA||Free Shipping For Orders Over CA$50, Otherwise CA$10||1-2 Business Days||3-4 Business Days|
|USA||1-2 Business Days||2-4 Business Days|
|UK||1-2 Business Days||6-8 Business Days|
|AU||1-2 Business Days||6-8 Business Days|
|SG||1-2 Business Days||4-5 Business Days|
|Other Countries||1-2 Business Days||4-10 Business Days|
All of our orders are shipped via DHL, FedEx, USPS, TNT, OCS, UPS, and other carriers depending on your location.
1) Delivery Time does not include the processing time required to process your order from the date your order is placed.
2) If you require customization or monogramming service, please allow for four or more working days in the processing time.
3) P.O. Boxes and Military Addresses (APO, FPO) cannot be delivered.
4) Make sure to confirm your shipping address before and after your order is placed, as later change of address may incur additional charges.
Customs and Import Duties
Sometimes the additional customs or import duties couldn't be avoided. But please don't worry. If any charged, please simply contact [email protected]
1. Please send us a copy of the receipt of the customs duties via email.
2. Refund will be returned to you within 3-5 working days once get your receipt.