Customer Service
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Materials
We meticulously curate our materials to ensure they meet the most stringent ecological standards. By incorporating innovative, eco-friendly fibers into our products, we not only elevate their quality and durability but also actively support the circular economy and minimize our environmental impact.

Our ethically sourced materials, produced using environmentally responsible processes, contribute to a greener future for our planet while epitomizing the essence of sustainable luxury.
our silk
Certification
Certified silk not only ensures the quality of the fabric, but also reflects a commitment to sustainable and environmentally responsible production practices.
To ensure the sustainability of our silk,
  • Use only silk from suppliers that adhere to humane standards for treating silkworms. Avoid any abusive or exploitative practices.
  • Support facilities that allow silkworms to live in natural conditions suited to their needs before producing cocoons.
  • Ensure food sources given to silkworms are sustainable and non-toxic such as feeding using organic mulberry leaves.
  • Employ degumming and silk extraction techniques that use non-toxic reagents like soap and water rather than harsh chemicals.
  • Compensate silk farm workers and other suppliers fairly and provide safe, ethical working conditions.
    Innovations
    Not only showcases the versatility of this luxurious silk material but also opens up new avenues for sustainable and eco-friendly fashion.
    Cashmere & Merino Wool
    Indulge in the superior comfort of luxurious cashmere and merino wool, enveloping you in unparalleled coziness and sublime comfort.
    Product & Packing
    Sustainability is deeply ingrained in our brand values, and we take great care to ensure our silk and cashmere products meet the highest ecological standards. Our innovative approach encompasses every aspect of our offerings, from incorporating eco-friendly fibers into our luxurious textiles to designing products that promote longevity and reduce waste.

    We also recognize the environmental impact of packaging, which is why we have taken deliberate steps to minimize waste and utilize eco-conscious materials in our packaging solutions. By embracing recycled, biodegradable, and reusable materials, we actively contribute to a greener future and further our commitment to the circular economy.
    ZERO INVENTORY
    promotes sustainability by reducing waste, costs, and overproduction that contribute to the environmental impact of the fashion industry.
    ZERO WASTE
    maximizes resources and minimizes waste, promoting sustainability by reducing the environmental impact of the industry.
    ZERO SCRAPS
    minimizes textile waste and reduces the environmental impact of the industry, promoting sustainability through recyclable packing.
    Service & Care
    We are dedicated to crafting silk and cashmere products that meet the highest ecological standards, and we are equally passionate about delivering exceptional services and care to our valued customers. This holistic approach to sustainability extends beyond our products to encompass our customer interactions, support, and guidance.

    Our attentive customer service team is trained to provide expert advice on product care and maintenance, helping you preserve the beauty and integrity of your silk and cashmere items. By offering detailed care instructions and eco-friendly cleaning recommendations, we empower you to make informed choices that prolong the life of your purchases and minimize their environmental impact.
    Silk Care
    Tenderly Nurture Your Products With Expert Care, Ensuring Their Utmost Beauty And Longevity.
    Silk Guide
    Delve Into The Realm Of Silk With Profound Expertise, Unraveling Its Mysteries And Gaining A Deeper Understanding Of This Exquisite Fabric.
    We also strive to ensure that our services, from shipping to returns and exchanges, are as environmentally friendly as possible. Our commitment to reducing waste, minimizing our carbon footprint, and supporting circular economy practices is reflected in every aspect of our brand.
    FAQ
    Resolve All Your Concerns, Ensuring Worry-Free Purchasing Where You Can Buy With Confidence And Peace Of Mind.
    TerraCycle
    Join Forces With International Environmental Organizations As We Unite In Caring For Our Planet, Promoting Sustainable Practices That Protect And Preserve The Earth.