What is Silk Club Rewards?
Silk Club Rewards is a loyalty program with rewards and surprises for every Lilysilk member. You can
earn rewards points through every purchase or other activities and spend the reward points on your
How do I become a Silk Club Member?
All customers with a LILYSILK account are automatically enrolled in Silk Club Rewards. It is free to
join; sign up here to become a Silk Club Member.
Be sure to sign in to receive your points! (Sorry, we cannot offer points for purchases made if you
check out as a guest.)
How is the tier determined?
Your tier is determined by your 12-month spending balance, which is the cumulative net spend (i.e.,
after all redeemed Rewards, discounts, returns, and other similar deductions have been applied) on
Valid Purchases in the currency of the country in which you made in the previous 365 days. For
example, a Member's 12 Month Spend Balance as at the period 1 November 2020 will be their cumulative
spend on Valid Purchases during the period from 1 November 2019 to 23:59:59 on 31 October 2020. A
Member's 12 Month Spend Balance is reviewed daily, and any Valid Purchases outside of this period
will be disregarded.
There are 5 levels:
· Green: Just sign up to become
· Bronze: Spend over $0 in the last 12
· Silver: Spend over $130 in the last 12
· Gold: Spend over $530 in the last 12
· Diamond: Spend over $1700 in the last 12
How do I check my tier and points balance?
You can check your Club membership here or sign in to your account and click 'Silk Club Rewards' tab
to check your status.
How do I partipate in Club Members' Day?
Club Members Day starts on the 19th of each month. We will send an invitation letter of the event to
your email address if you are subscribed to our newsletter, so make sure you have subscribed!
The exclusive sale on Members Day is only valid for our registered Silk Club members.
What are reward points and how to use reward points?
You will be rewarded up to 3 Silk Club reward points depending on your tier for every US dollar
spent on Lilysilk.com.100 points = SGD 1.00. You can redeem your LILYSILK points at checkout on
every purchase of our us online store to get a discount.
1. Proceed to checkout through your Shopping Cart.
2. Enter the amount of LILYSILK Points you wish to apply.
3. Click Apply. The points applied to your order will be displayed as rewards points in the Order
Summary and deducted from your order total.
What are the terms for earning and using Silk Club reward points?
1. Points only can be added to registered customers' accounts.
2. Each order can be added points only once by leaving reviews and sharing on social network sites.
The sharing must be public. Once we verify your photos or links, we will add the corresponding
number of Lilysilk points to your account in a few days.
3. The maximum points each login user can earn are 10000 (except the amount earned by placing
4. LILYSILK reserves the right to amend Reward Points rules at any time with our sole
About Points Expiration (Effective Date: September 21, 2022)
Your points are valid from the date of earning and will expire 365 days later. For example, if you earn 1000 points on November 11, 2021, the points will expire on November 11, 2022. If your points expired before being used, they will be deleted from your account.
Note: The points obtained before September 21, 2021 will be expired and cleared on September 21, 2022.