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Extended 60-day Return & Exchange
At LILYSILK, we’re aiming to provide you with the best quality products and worry-free customer services, that is why we’ve made the return process super easy! We understand that not every purchase works out, which is why we offer a 60-day return policy to guarantee 100% satisfaction.
Free Shipping for Orders Over £35
We offer sale and non-contact delivery for every order, plus free shipping worldwide for orders over £35. Once you place an order, we will process your order within 1-2 business days and send you a tracking number. Then it usually takes 6-8 business days for delivery. We try our best to ensure a timely delivery for all orders; however, please note that some orders might be delayed during this special period.
8000+ Feedback with Top Rating Reviews
With over 200,000 orders shipped worldwide and over 600,000 items sold, LILYSILK is beloved by our customers worldwide for our exceptional products and world-class customer service. With 83% excellent rate on Trustpilot, LILYSILK is top ranked in multiple categories. We also understand somethings things happen, so that is why we always try our best to fix any problem for our customers.
OEKO Certified Non-toxic Dye
At LILYSILK, we are proud of our high standard of production and strict quality control. Most of our silk products are Oeko-Tex Standard 100 Certified which means they have undergone extensive testing to be sure they're free from more than 300 harmful substances, including toxins and irritants. Products that pass the test guarantees to our customer with products freed from harmful substances that ensure our customers’ well-being.
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Handmade vs Machine Comforters

Generally speaking, handmade silk floss filling is superior to machine-made fillings because:

- Material:

 Due to the delicate nature of silk fibers, high-end silk floss is usually treated by experienced silk workers who know how to preserve the long stranded fibers, as machines are capable of breaking the fibers with ease should the process go wrong at any point. Thus, a handmade comforter usually implies the quality of the silk used is higher so the manufacturer is willing to spend more to hire experienced workers in order to minimize the risks of damaging the silk in the process of manufacturing.

- Human Touch:

 Even if the manufacturing process is carried out exactly as instructed, machines simply lack the subtlety of human hands. There is nothing that knows better about human comfort than humans themselves, and for something you sleep with every night, comfort is most certainly the first and foremost point of concern.

Handmade Comforters

- Filled using long fiber Mulberry silk, layered in a grid pattern.

- Tacked, not boxed stitched. Tacking the silk down eliminates cold spots and the damage box stitching causes to the silk fiber.

- Less airborne fibers because only long fiber silk is used.

- No lumps caused by silk filling clumping up.

Machine-made Comforters

- Silk fiber stuffed, not layered into a casing.

- Box stitched. Box stitching damages the silk fiber and creates cold spots throughout the comforter, undermining a silk comforter's heat regulating ability.

- Short fiber silk or a silk mix is used instead of long fibre silk. Short fibet silk shards can become airborne and cause irritations to allergy sufferers. Short fiber fillings are also less effective at heat insulation and regulation.

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