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Return & Exchange Within 45 Days
At LILYSILK, we’re aiming to provide you with the best quality products and worry-free customer services, that is why we’ve made the return process super easy! We understand that not every purchase works out, which is why we offer a 45-day return policy to guarantee 100% satisfaction.
Free Shipping for Orders Over £35
We offer sale and non-contact delivery for every order, plus free shipping worldwide for orders over £35. Once you place an order, we will process your order within 1-2 business days and send you a tracking number. Then it usually takes 6-8 business days for delivery. We try our best to ensure a timely delivery for all orders; however, please note that some orders might be delayed during this special period.
8000+ Feedback with Top Rating Reviews
With over 200,000 orders shipped worldwide and over 600,000 items sold, LILYSILK is beloved by our customers worldwide for our exceptional products and world-class customer service. With 83% excellent rate on Trustpilot, LILYSILK is top ranked in multiple categories. We also understand somethings things happen, so that is why we always try our best to fix any problem for our customers.
OEKO Certified Non-toxic Dye
At LILYSILK, we are proud of our high standard of production and strict quality control. Most of our silk products are Oeko-Tex Standard 100 Certified which means they have undergone extensive testing to be sure they're free from more than 300 harmful substances, including toxins and irritants. Products that pass the test guarantees to our customer with products freed from harmful substances that ensure our customers’ well-being.
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How do I dry my silk?

The recommended way to dry silk is by hanging it in a place with good air circulation. Air drying silk best allows the silk to retain its shape afterwards. Avoid contact with direct sunlight, as prolonged exposure to direct sunlight can damage silk fibers as well as cause colors to fade.

Drying machines and hair dryers can also be used, however these are not recommended as they may cause permanent damage to the silk.

  • For machine drying, leave the drying machine on cool setting and tumble dry. Keep drying time as little as possible, as the friction involved may cause breakage in silk fibers or white streaks.
  • For hair dryers, make sure you use a heatless setting. Continuous heating from a hair dryer would cause brittleness in silk fiber and dull the perfect luster.


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