LILYSILK points FAQ

Have you registered on our website?

First of all, please make sure that you have registered on our website as it will be very helpful for you to get the bonus points later. For how to register, please try this link: https://www.lilysilk.com/uk/customer/account/login/.

Why LILYSILK have Bonus Points Program?

LILYSILK points are part of Lilysilk's newest Customer Reward Program (CRP) that is aimed at providing real, tangible monetary benefits to our existing customers. LILYSILK points are usable on every purchase you make on Lilysilk.com/uk, with an exchange rate of 100 points = GBP£1.00.

How can I spend LILYSILK points?

1. LILYSILK points are usable on every purchase you make on Lilysilk.com/uk. When you checkout, you will be given an option to enter the number of points you wish to redeem. The redeemed number will be applied to the total of your current purchase instantly. LILYSILK points earned on a purchase cannot be used for the same purchase but will be usable for later purchases.

How can I get LILYSILK points?

1. Normally, you will be rewarded 1 LILYSILK Points for every GB pound spent on Lilysilk.com/uk. Certain promotional events will offer multiple LILYSILK points for every US dollar spent, or even offer direct reward points to your account.

2. You will get double LILYSILK points for every purchase on our website after becoming our VIP, with an exchange rate of 100 points = GBP£1.00. For how to become our VIP, please refer to this link: https://www.lilysilk.com/uk/vipmembership.

3. Fill in your interested style and birth date in your account and you will get 500 points. Once you have completed, please feel free to contact our customer service and we will add the points to your account within 24 hours.

4. You will get 500 LILYSILK points when sharing Lilysilk's products through SNS account within 24 hours, no matter how many times you share, please refer to this link:https://www.instagram.com/p/B0ngK-OlLsm/

5. Get the correspondent amount of LILYSILK points by sending us reviews. (See details at https://www.lilysilk.com/uk/rewards) Videos Reviews --3000 LILYSILK points Photos Reviews - 800 or 1000 LILYSILK points Blog Reviews - 2000 LILYSILK points Trustpilot Reviews - 1000 LILYSILK points

6. Currently, we have a "My luxury moment with #liysilk" event on Instagram where you can upload a photo and win FREE purchase. Here is the link: https://www.instagram.com/p/BtxqjfkgGkG/. For more details: https://www.lilysilk.com/uk/stylegallery. If you win the second prize, you will get a reward of 5000 LILYSILK Points.

How can I check LILYSILK points balance?

Please log in to your LILYSILK account and click on "My Reward Points/My Points" in your personal account to view the balance.

Do LILYSILK points expire?

LILYSILK points do not expire. Once earned, they will always be on your account. However, accumulation and redeeming policies may change over time.

Can I pass my points to others?

Currently you are not allowed to pass your points to others.

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