Request RMA

To request a new RMA or check the status of the current RMA, please, fill out the form:

NOTE: We provide a 30-day easy return or exchange on most items. The following items cannot be returned, refunded or exchanged: ①Items on clearance, ②Silk Underwear, ③Customized Items, ④Monogrammed Items.
If you have any questions, please kindly feel free to contact us at support@lilysilk.zendesk.com.