Customer Service
United States | USD $
How it Works
1. START YOUR 100 DAY TRIAL
We’ll send you the pillowcase.Your trial begins when your items are delivered.
2. LOVE IT ,KEEP IT
If we don’t hear from you, we’ll know you love it. Enjoy your silk pillowcase.
3. FEEL NOT SATISFIED
If you’re not 100% in love during 100-Night Adjustment Period, returns are easy. Contact us to initiate your return within your trial.
You will be responsible for paying shipping costs for returning your item. Shipping costs are non-refundable.
4. SHARING THE LOVE
LILYSILK never resells used items, your returned pillowcase will be donated to a charity of our choice. Original proof of purchase will be required, our 100 night trial is strictly limited to one return per household.
TRY IT NOW
TRY IT NOW
Get a Feel for These Products in Your Bedroom
WHERE WE'VE BEEN FEATURED
WHERE WE'VE BEEN FEATURED
“This set is made from 100 percent mulberry silk, and it feels just as luxe as it looks.”
New Arrival
"This scrunchie does more than just hold your hair back — it can prevent unwanted frizz and damage."
New Arrival
“If your giftee constantly complains about frizzy hair, this cap will change their life. ”
New Arrival
“Just when you thought sheets couldn’t get any more high-end, here enters these 100 percent silk white sheets.”
New Arrival
"Made of high-quality mulberry silk, it features pretty detailing like shirring puffed sleeves and a keyhole button closure."
New Arrival
“19 Momme silk is lightweight, and temperature-regulating enough to be comfortable for hot sleepers.”
New Arrival
Why 2,000,000+ People Choose LILYSILK
At LILYSILK, we believe that fibers grown from nature are perfect the way they are. We use great care in the silk manufacturing process to bring you ultimate comfort.
The Finest 100% Pure Mulberry Silk
* Collected from premium silkworms.
The Highest Grade 6A Long Silk Fibers
*Only 5% silk in the world meets this grade 6A standard.
The Softest 19-25 Momme Silk
The greater the momme count (mm), the higher the density and quality of silk.
The Safest OEKO-TEX® Certificated
Eco-friendly and non-toxic, Only pure color silk fibers are OEKO certified.
Get a Feel for These Products in Your Bedroom
Customer Reviews
I had read that silk pillow cases were the best way to wake up without the knots in your hair. I'm not a person to spend a lot of money on things but this is well worth the purchase. I wake up with hair that is smoother and tangle free. This is a high quality pillowcase for the price. If you are health/beauty conscious I would suggest this pillowcase.
--Nancy
They look like they are of good quality. I guess I’ll know more later, once she has had them for awhile. They were very nicely boxed and in great condition.
--B.R.
I had never used a silk pillowcase before and this is amazing! It feels so smooth and silky (pardon the pun!).
--Shirley
I had read in an article the silk pillowcases reduced the lines in your face caused by friction and it is so true. I have bought two of them now.
--Adam
How to Initiate a Return

SIGN IN

REQUEST AN RMA

SUBMIT RETURN INFO

PRINT RETURN LABEL

REFUND THE ITEM(S)

1.
Sign in to your LILYSILK account to find “My RMA” or Click ‘START A RETURN' directly.
2.
Click “Request New Return” and choose the order to initiate a return.
3.
Select the item(s) you would like to return, indicate the reason, condition, resolution, and submit.
4.
Print the return label* and securely tape it on the outside of your return package and enclose your RMA in your return package.
5.
Arrange your return package with your local post office and we will process your returns as soon as we recieved the return.
*
Please note that the pre-paid return label is only offered to 1st return on orders shipped in USA. For all other returns, customers need to pay for the cost of shipment.
START A RETURN