Customer Service
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How to earn points ?
Create an account first. Register here
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Complete profile. 500 Points
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Place orders. No Maximum
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VIP Members earn double points.
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Photos & Texts sharing. 500 Points
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Video sharing. 800 Points
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Participate in irregular surveys. 1000-2000 Points
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COMPLETE PROFILE.

You can get 500 points when you register as the new customer and complete your profile in your account.

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PLACE ORDERS.

The number of points you will get from one item is clearly displayed on the production page. And the points will pour into your account after you pay the order. Normally, the points is equivalent to the final price you paid on the numerical value.

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PHOTOS & TEXTS SHARING.

Post 1 or more clearly-visible photos of Lilysilk products on any social media network sites (Facebook, Ins, Twitter, etc) with #ILoveLilysilk added to your content and send us a link to represent@lilysilk.com

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VIDEO SHARING.

Post a 20-40 seconds video and share your experience of using your LILYSILK productson to any social media net work sites (Facebook, Youtube, Ins, Twitter, etc.) or any blog you have and send us a link to represent@lilysilk.com

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PARTICIPATE IN IRREGULAR SURVEYS.

Fill out the Lilysilk questionnaire when you are invited and have a chance to get 1000-2000 points. The format and time of the questionnaire are variable.

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Wanna more chances to get FREE Lilysilk points and more exclusive deals?

FAQS

How to apply LILYSILK points to save money? add

The points can be applied for all items on our us online store. And you can use the points on the shopping cart page to get discount.

1. Proceed to checkout through your Shopping Cart.

2. Enter the amount of LILYSILK Points you wish to apply.

3. Click Apply. The points that are applied to your order will be displayed as rewards points in the Order Summary and deducted from your order total.

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How to check my LILYSILK points? add

The income and expenses history of the points will be recorded in your account. Check now -> MY POINTS

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LILYSILK Points and Benefits Terms add

1. Points only can be added to registered customers' account.

2. Each order can be added points only once by leaving reviews and sharing on social network sites. The sharing must be public. Once we verify your photos or your links, we will add the corresponding number of Lilysilk points to your account in a matter of days.

3. The maximum points each login user can earn are 10000 (except the amount earned by placing orders).

4. LILYSILK reserves the right to amend Reward Points rules at any time with our sole discretion.