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Return & Exchange Within 45 Days
At LILYSILK, we’re aiming to provide you with the best quality products and worry-free customer services, that is why we’ve made the return process super easy! We understand that not every purchase works out, which is why we offer a 45-day return policy to guarantee 100% satisfaction.
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We offer sale and non-contact delivery for every order, plus free shipping worldwide for orders over $50. Once you place an order, we will process your order within 1-2 business days and send you a tracking number. Then it usually takes 2-4 business days for delivery. We try our best to ensure a timely delivery for all orders; however, please note that some orders might be delayed during this special period.
7000+ Feedback with Top Rating Reviews
With over 200,000 orders shipped worldwide and over 600,000 items sold, LILYSILK is beloved by our customers worldwide for our exceptional products and world-class customer service. With 83% excellent rate on Trustpilot, LILYSILK is top ranked in multiple categories. We also understand somethings things happen, so that is why we always try our best to fix any problem for our customers.
OEKO Certified Non-toxic Dye
At LILYSILK, we are proud of our high standard of production and strict quality control. Most of our silk products are Oeko-Tex Standard 100 Certified which means they have undergone extensive testing to be sure they're free from more than 300 harmful substances, including toxins and irritants*. Products that pass the test guarantees to our customer with products freed from harmful substances that ensure our customers’ well-being.
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An Introduction to LILYSILK's Charity Program

LILYSILK has originally founded two goals in mind: the goal to bring silky comfort to the world at affordable prices, and the goal to improve the standard of living for silk farmers and workers. In the 4 years since our founding, we have come a long way in realizing these two goals. However, we feel that, as we have become more prosperous, there is a heavier social responsibility that we, as a successful (albeit still small) business organization should shoulder. This is why we have designed our charity program in order to better give back to the society that fed and nourished us.

Our Promise - Small Charity Great Love

We have schedules to donate much more in the near future. For every purchase made, LILYSILK will donate $1 USD into fund pool. LILYSILK will donate the money to the professional charity organizations that dedicate to resolving youth welfare.

If you have any ideas or suggestions regarding our charity program, please feel free to contact us at [email protected] Any advice/suggestion is welcome.

Victory Outreach Women's Christian Recovery Home, Pomona, CA

Victory Outreach Pomona Recovery Homes is a faith-based one-year program that provides an individual with the opportunity to break the cycle of addiction with the promise of God’s Word of a new life in Christ.

Since the year of 2018, we have donated various products ranging from silk comforters, pillows, and blankets, to provide a better living condition for the ones who are trying to embark on a new life. To let them know that we care about them and God loves them despite the mistakes they made as a human.

Goodwill Southern California Donation Project

Since 1916, Goodwill Southern California’s mission has been to transform lives through the power of work. They serve individuals with disabilities and disadvantages, as well as businesses, by providing education, training, work experience, and job placement services.

While, we are very pleasured to have this opportunity to donate a few silk linens and clothes for their effort in helping people, as we are not just a store selling better silk, but also a business promoting better lives.

Free Lunch for Children in China

"Free Lunch for Children", the Weibo campaign initiated by DENG Fei-Editorial Board Member + Director of Reporting Center, Phoenix Weekly, aims to provide free lunch for school children in the poor areas through online crowd-sourcing.

China Soong Ching Ling Foundation- "Loving Dictionary" Donation Project

In China, primary school students from the second grade above are required by the state teaching curriculum to have their own dictionaries. However, some students from rural areas, especially those in Guangxi province, experience great difficulties in studying since they are unable to acquire quality dictionaries due to personal financial issues and rampant piracy problems.

In order to provide a better channel for those who wish to donate towards this cause, China Soong Ching Ling Foundation has created the Primary Students Dictionary Fund.

DAV California Rehabilitation Foundation, Inc.

The DAV California Rehabilitation Foundation, Inc. supports various charitable non-profit organizations which provide rehabilitative services and financial support to injured, ill or impoverished veterans and their families.

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