Lilysilk Bedding Inc. is committed to providing a website experience that is accessible to all users. We strictly follow universal design principles and aim to align our digital experience with the applicable Web Content Accessibility Guidelines.
This commitment is reinforced by our active corporate policy, which includes key measures such as:
- Periodic Accessibility Reviews: Conducting regular technical audits and automated scans of our website code;
- Manual Code Remediation: Performing continuous technical bug fixes and manual code refactoring to improve screen reader compatibility; and
- Employee Training: Providing WCAG compliance training for our website development and customer service teams, alongside protocols for providing reasonable accommodations to customers with disabilities.
If you use a screen reader or other assistive technologies and encounter any accessibility barriers, or if you need assistance placing an order or accessing information in alternative formats, please do not hesitate to contact us:
Please note that our website may contain links to external third-party websites whose content and code are outside our direct control. While we cannot guarantee the accessibility of external sites, we encourage you to notify us if you encounter any issues so we may assist you or address the problem where possible.