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Request RMA

Our California branch office is temporarily closed due to the ongoing health situation. This is also out of consideration for our staff's health. Our US warehouse would not accept the return parcels between March 20 and April 4 until further notice. We hope you can kindly understand.

Any Questions, please feel free to contact our Email [email protected].

To request a new RMA or check the status of current RMA, please, fill the form:

NOTE: We provide a 45-day easy return or exchange on most items. The following items cannot be returned, refunded or exchanged: ①Items on clearance, ②Silk Lingerie, ③Customized Items, ④Monogrammed Items. If you have any questions, please kindly feel free to contact us at [email protected]